Agents only need to know the products of one company, which can simplify the learning curve. This can also make it easier to keep policyholders abreast of policy changes and provide better service in general after the policy is sold, helping to foster a closer ongoing relationship. Because brokers must know the products and services offered by numerous companies, staying current and providing clients with reliable product knowledge can prove challenging.
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In the United States, brokers are regulated by the state (or states) in which they work. Most brokers are required to have an insurance broker license, which involves taking courses and passing an examination. Each state has different requirements for insurance brokers, which a broker must meet to be licensed in that state. Most states require insurance brokers to take continuing education courses in order to maintain their license.

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Most people are familiar with or have worked with an insurance agent at some point in their lives. However, a broker has an entirely different role from an insurance agent. Unlike insurance agents, insurance brokers do not work for an insurance company. They work for their clients, providing advice on the best insurance options for their clients’ needs. Their goal is to support their clients’ interests — not to sell a particular policy on behalf of an insurance company.
Of our favorite insurers, Allstate earned the lowest customer service scores: three out of five from J.D. Power and 80 out of 100 from Consumer Reports. While these scores pale in comparison to customer-service powerhouses like Amica, it’s important to contextualize the superior customer service of the field. Homeowners insurance is miles ahead of other service industries like internet service providers, so even a middle-of-the-road ranker like Allstate doesn’t leave much to be desired. When we tested its customer service ourselves, Allstate answered all of our questions politely and allowed us to end the call without signing over our Social Security number.

Policies not available in all states. Suicide, misstatement and misrepresentation restrictions may apply. All applications for insurance are subject to underwriting qualification by the specific insurance company to which the application is submitted. Availability of premium rates and policy forms may be changed by each insurer without prior notice. Florida residents, please review carrier and product details here.
The materials available at this web site are for informational purposes only and not for the purpose of providing legal advice. You should contact a licensed insurance agent or attorney to obtain advice with respect to any particular issue or problem. Use of and access to this Web site or any of the e-mail links contained within the site do not create a relationship between Insureon and the user or browser. The opinions expressed at or through this site are the opinions of the individual author and may not reflect the opinions of the firm.

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If you choose to get a rate quote online, you will be taken to the Life Quotes, Inc. website that is not owned by GEICO Insurance Agency. Any information that you provide directly to Life Quotes, Inc. on its website is subject to the privacy policy posted on their website, which you should read before proceeding. GEICO Insurance Agency assumes no responsibility for their privacy practices or your use of their website.
4The five classes of rental car options are not available in Virginia and North Carolina. With transportation expenses, it is included in Virginia with comprehensive coverage and is optional with collision. In North Carolina, restrictions apply. Transportation expenses are only covered with vehicle theft claims. The limit is $15 per day and up to $450 per loss.

4 If your rental car were damaged in a covered loss, this coverage would provide additional protection under your policy’s Physical Damage Coverage (subject to deductible). We would pay the expenses to the rental agency for: loss of use (the rental agency’s loss of rental income); reasonable fees and charges (e.g., storage fees incurred by the rental agency); and loss of market value of the damaged rental.   Not available in NC.


Of our favorite insurers, Allstate earned the lowest customer service scores: three out of five from J.D. Power and 80 out of 100 from Consumer Reports. While these scores pale in comparison to customer-service powerhouses like Amica, it’s important to contextualize the superior customer service of the field. Homeowners insurance is miles ahead of other service industries like internet service providers, so even a middle-of-the-road ranker like Allstate doesn’t leave much to be desired. When we tested its customer service ourselves, Allstate answered all of our questions politely and allowed us to end the call without signing over our Social Security number.
7Variable universal life products are long-term investments designed to provide life insurance protection and flexibility in connection with premium payments and death benefits. You should carefully consider the investment objectives, risks, charges, and expenses of the investment alternatives before purchasing a policy. These policies have limitations and are sold by prospectus only. The prospectus contains details on the investment alternatives, policy features, the underlying portfolios, fees, charges, expenses, and other pertinent information. To obtain a prospectus or a copy of the underlying portfolio prospectuses, please contact Allstate Assurance Company. Please read the prospectuses carefully before purchasing a contract.
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Term life is a type of life insurance policy where premiums remain level for a specified period of time —generally for 10, 20 or 30 years. After the end of the level premium period, premiums will generally increase. Coverage continues as long as the premiums are paid. Perhaps this is an option you may want to consider when you’re on a more limited budget and will have significant expenses over a shorter period of time.
Along with State Farm, Liberty Mutual has one of the lowest Consumer Reports reader scores on this list. Those numbers revolve around the company’s claims system: how quickly agents respond, how simple the process is, how timely and fair payments are. And while Liberty Mutual’s score isn’t poor — dubbed “very good” across the board — it doesn’t quite compare to the “excellent” ratings brought home by our other picks. This is worth considering if you live in a disaster-prone area like the East Coast, where the likelihood that you’ll have to file a claim is high and it’s important to choose a provider that makes them as painless as possible.
Allstate also offers the most discounts of all the companies on our list — 11 total. These include standard discounts like hosting smoke alarms, fire extinguishers, or deadbolt locks, as well as unique offers, like one for signing up before your current policy expires. First-time customer with Allstate? You’ll get another price slash for your first two years with the company.
Because an insurance broker is third-party, they receive a commission for their services. The broker’s compensation is typically provided by the insurance carrier as a percentage of the policy premium. The broker may also charge a flat fee for their services, but the nonprofit should be informed of what additional services they will receive before agreeing to such a fee.  Most nonprofit brokers do not charge additional service fees.

Virtually every state mandates that insurance agents and brokers meet licensing requirements, which normally entails the successful completion of a written examination. Prelicensing educational requirements may also apply, which can vary depending on the state and license type. Separate licenses are necessary for each line of insurance, including Life and Health and Property and Casualty. In addition, agents and brokers may have to meet ongoing continuing education requirements to maintain their licenses.


We’d never recommend picking an insurance company based on price alone. The entire point of carrying insurance is to be taken care of in rough times. When that time comes, a super cheap policy with paper-thin protection won’t be worth even the tiny premiums you paid for it. Plus, rates aren’t one-size-fits-all — a ton of factors impact your home insurance quote: everything from the age of your house and its neighborhood statistics, to your geographic area and its natural disaster risk. We already surfaced a collection of great companies in our review of the best homeowners insurance companies. Here, we identify which among them offer the greatest value by isolating customers’ satisfaction with pricing relative to their coverage.
Your best possible price equals a competitive initial quote, plus lots of opportunities to save. The most significant discounts, like those for owning a fire extinguisher or being claim-free, are offered by most providers. However, there are a few exceptional discounts that make certain providers a better fit for certain homeowners. For example: Allstate’s “new purchase” discount gives a small break to owners who are moving into their home for the first time. We tallied and compared the discounts offered by each provider to help us make personalized recommendations for different homeowners.

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Customers claim that Progressive offers reasonable prices and attentive representatives. Our own experiences with Progressive were bolstered by its well-designed online quote tool. Like many insurance companies, Progressive relies on third-party underwriters, and most that do so automatically pair you with a single underwriter in order to produce a quote. Progressive furnishes quotes from several of its underwriting partners and allows you to choose the one that best suits you. This gives you the power to prioritize coverage and price.

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Liberty Mutual has a decent selection of endorsements, from scheduled personal property to coverage for your home business, but one add-on stood out to us in particular. Liberty Mutual is one of the few providers that offers inflation protection for homeowners. With this add-on, the company will automatically adjust your coverage limits each year to keep up with inflation. That means if your house ever needs repairs, you won’t have to worry about the higher cost of building materials and labor exceeding your previously sufficient coverage.

The materials available at this web site are for informational purposes only and not for the purpose of providing legal advice. You should contact a licensed insurance agent or attorney to obtain advice with respect to any particular issue or problem. Use of and access to this Web site or any of the e-mail links contained within the site do not create a relationship between Insureon and the user or browser. The opinions expressed at or through this site are the opinions of the individual author and may not reflect the opinions of the firm.

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To all of those saying "I'd rather do it on my own," you're definitely taking a huge chance, and more than likely are throwing a ton of money away. There are certain fields where you can do things on your own. However, insurance isn't one of those fields that would be advisable to take that course of action. The laws/rules are sky high, and many of these laws and rules change every single year. Trust me, even if you don't think you're throwing money away, you more than likely are. Whether you choose a broker or captive agent captive agent, I would recommend using a professional who has in depth knowledge. I mean, it's free, anyway. Insurance is similar to the legal/lawyer field. If I had a case, I certainly wouldn't want to represent myself.
Though not an absolute separation; an insurance agent is an insurance company's representative by way of agent-principal legal custom. The agent's primary alliance is with the insurance carrier, not the insurance buyer. In contrast, an insurance broker represents the insured, generally has no contractual agreements with insurance carriers, and relies on common or direct methods of perfecting business transactions with insurance carriers. This can have a significant beneficial impact on insurance negotiations obtained through a broker (vs. those obtained from an agent).
We looked to J.D. Power’s annual U.S. Household Insurance Study, which includes scores based on how well “customers rate the claims experience with their current homeowners insurance provider,” and required three or more Power Circles. Consumer Reports also published data from nearly 10,000 survey respondents who filed claims from January 2010 to June of 2016, in which they rated carriers on criteria including agent courtesy and problem-free claims experiences. We looked for a grade of 80 or above.

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When you work with an insurance broker, you can rest easy knowing that you are receiving honest, reliable service. Brokers provide full disclosure on commission rates and the effects that these rates may have on your insurance premium. In fact, brokers are required to disclose this information. If you choose to go through with the sale, know that the broker’s compensation is included in your premium payments. At the point of sale, your broker should provide you with a statement that tells you how much of your premium will go towards commission. This allows you to make a more informed choice when shopping for insurance.

Well, actually, that was a fairly slanted article from someone who is advocating in his best interest from his point of view. Most Brokers are highly ethical and Brokers (not agents) DO have a fiduciary responsibility to their clients. Most CFO’s also do not allow their Brokers to “last minute” them nor have an uncontrolled process. One of the biggest problems is not the Broker or Agent, but divisional reluctance to co-ordinate safety and loss prevention efforts WITH the CFO so that the CFO has a basis to negotiate with first of all, and for the organization to take a portion of it’s risk and self-insure where financially appropriate. For example, the adoption of telematics in fleets has moved very slowly and their is no good reason for proactive management to have allowed that to happen. That takes proactive risk management and coordination which is why many CFO’s have a risk manager position in their department.


It’s so difficult to call an insurance company and reach a real live person to help you. You go through a bunch of telephone prompts before you reach a representative. Never wait on eternal hold again – at Boomer, we answer your incoming calls, and you will have immediate access to help. Read about the free services you’ll get from our Client Service Team.
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