Well, actually, that was a fairly slanted article from someone who is advocating in his best interest from his point of view. Most Brokers are highly ethical and Brokers (not agents) DO have a fiduciary responsibility to their clients. Most CFO’s also do not allow their Brokers to “last minute” them nor have an uncontrolled process. One of the biggest problems is not the Broker or Agent, but divisional reluctance to co-ordinate safety and loss prevention efforts WITH the CFO so that the CFO has a basis to negotiate with first of all, and for the organization to take a portion of it’s risk and self-insure where financially appropriate. For example, the adoption of telematics in fleets has moved very slowly and their is no good reason for proactive management to have allowed that to happen. That takes proactive risk management and coordination which is why many CFO’s have a risk manager position in their department.
Progressive Home Advantage® policies are placed through Progressive Specialty Insurance Agency, Inc. with insurers affiliated with Progressive and with unaffiliated insurers. Each insurer is solely responsible for the claims on its policies and pays PSIA for policies sold. Prices, coverages and privacy policies vary among these insurers, who may share information about you with us. PSIA’s compensation from these insurers may vary between the insurers and based on the policy you buy, sales volume and/or profitability of policies sold. See a list of all the insurers that write Progressive Home Advantage policies, or contact us for more details.
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Of our favorite insurers, Allstate earned the lowest customer service scores: three out of five from J.D. Power and 80 out of 100 from Consumer Reports. While these scores pale in comparison to customer-service powerhouses like Amica, it’s important to contextualize the superior customer service of the field. Homeowners insurance is miles ahead of other service industries like internet service providers, so even a middle-of-the-road ranker like Allstate doesn’t leave much to be desired. When we tested its customer service ourselves, Allstate answered all of our questions politely and allowed us to end the call without signing over our Social Security number.
Captive Agents - Captive insurance agents represent just one insurance carrier. In essence, they are employees of the carrier. The upside of working with a captive agent is that he or she has exceptionally thorough product knowledge. The downside is that he/she cannot provide access to products or pricing from outside their respective company. For this reason, you must have a high tolerance for carrier-specific terms, since each carrier and its in-house representatives may use language that is tough to compare across several companies that you encounter. Nevertheless, tap into that exceptional product knowledge and get smarter along the way as you search. The surge in online insurance websites offers consumers yet another option to use as part of their selection strategy. It is easy to find an insurance agent online, particularly one from a national insurance provider. Moreover, with 24-7 online access and quick comparison of policies, these web services are convenient, quick and a great way to ballpark quotes and to give you exposure to a wide variety of insurance providers. When you find one that is appealing to you, give them a call or fill out an agent request online.
However, not all homeowners insurance policies are the same. The Hartford is the only home insurance company endorsed by AARP. With our flexible options, savings and expert service, you’ll know that your home is getting the best protection possible. Get a homeowners insurance quote today and start saving your money and securing your home with The Hartford.