Independent Agents - Independent insurance agents function identically to insurance brokers in that they represent multiple insurance carriers. The primary difference between brokers and independent agents is that insurance brokerage companies are often larger than independent insurance agencies. However, independent agents and brokers approach the business in the same way, which is that they represent the customer.
Along with State Farm, Liberty Mutual has one of the lowest Consumer Reports reader scores on this list. Those numbers revolve around the company’s claims system: how quickly agents respond, how simple the process is, how timely and fair payments are. And while Liberty Mutual’s score isn’t poor — dubbed “very good” across the board — it doesn’t quite compare to the “excellent” ratings brought home by our other picks. This is worth considering if you live in a disaster-prone area like the East Coast, where the likelihood that you’ll have to file a claim is high and it’s important to choose a provider that makes them as painless as possible.

Analysis: In what other circumstance do customers sign contracts without seeing them? The full policy language is not presented as part of the proposal. And don’t count on the broker to know, or be able to negotiate, the terms. A broker proposal typically contains language like “Your review of these documents and any review you may seek from legal counsel or insurance consultants is expected and essential.”


The 14 providers listed below all met our initial criteria for the best homeowners insurance companies. They’re available in 40 states or more, received outstanding financial scores from A.M. Best, Moody’s, and S&P Global, and earned customer satisfaction scores of at least three out of five from J.D. Power and 80 from Consumer Reports. In short: They’re reliable companies that would do right by your homeowners insurance policy.
The Hartford is the only home insurance provider officially endorsed by the American Association of Retired Persons (AARP). If you’re an AARP member, you’ll qualify for more benefits thanks to its AARP Home and Auto Insurance Program. But even if you aren’t retired yet, you will be someday, and The Hartford has a special discount for retirees and individuals who work less than 24 hours per week.

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Reimbursement for Replacing Locks – Losing a key to your front door can be a hassle. For example, if you don’t have a spare, you’ll need to get an entirely new lock for the door. If that key is stolen, you may want to get new locks for all your doors. This coverage pays up to $500 to replace locks, with a $100 deductible, if a key is lost or stolen.
Our Employee Benefits team is acutely aware of the need to provide your employees with the appropriate benefits, while simultaneously ensuring the costs remain affordable to both you and your employees. Our experts take a proactive and consultative approach to doing business, and our goal is to not only help you retain your competitive edge, but to make benefit plan administration seamless for you. We go above and beyond for each client, acting as an advocate in price negotiation and dispute resolution in claims and billing scenarios.

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